Privacy Policy

Last Updated: June 2026

Introduction

PT Ogaena Living Trade ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, contact forms, quotation requests, email communications, and other interactions with our company.

Information We Collect

We may collect information that you voluntarily provide, including:

Full name
Company name
Email address
Phone number or WhatsApp number
Country and business location
Product inquiries and sourcing requirements
Shipping and destination information
Any additional information submitted through our forms or communications

We may also collect basic website usage information such as browser type, device information, and website activity through analytics tools.

How We Use Your Information

We use the information collected to:

Respond to inquiries and quotation requests
Provide sourcing and trading services
Communicate regarding products, services, and business opportunities
Improve our website and customer experience
Maintain business records and internal operations
Comply with applicable legal obligations

Information Sharing

PT Ogaena Living Trade does not sell, rent, or trade personal information to third parties.

We may share information only when necessary to:

Facilitate sourcing and business inquiries
Coordinate logistics and export-related activities
Comply with legal requirements
Protect our rights, business interests, and users

Data Security

We take reasonable measures to protect the information provided through our website and communication channels. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to third-party websites, services, or platforms, including email services, WhatsApp, Google Forms, Google Analytics, and other business tools.

We are not responsible for the privacy practices of third-party websites or services.